Shipping policy

Shipping Policy
Last updated: November 2, 2026

Thank you for shopping with Styllixo! This Shipping Policy explains how and when we process and deliver orders placed on https://www.styllixo.shop/, operated by Styllixo.

Shipping at a Glance

  • Shipping area: United States
  • Order processing time: 1 to 2 business days
  • Transit time: 5 to 8 business days
  • Total estimated delivery time: 6 to 10 business days
  • Order cut-off time: 5:00 PM (Eastern Time) on business days
  • Fulfillment and shipping days: Monday to Friday

1. Where We Ship

We currently ship to addresses within the United States. We do not offer international shipping at this time.

2. Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day (Monday to Friday, excluding holidays) are counted as received that same business day. Orders placed after 5:00 PM ET, or on a weekend or holiday, are counted as received on the next business day.

3. Order Processing Time

Once your order is received, it takes 1 to 2 business days to be processed. During this time, we check your order, prepare and pack your items, and hand your package to the carrier.

  • Orders are fulfilled Monday to Friday.
  • Orders are shipped Monday to Friday.
  • We do not process or ship orders on Saturdays, Sundays, or holidays.

During busy periods, such as major sales and holiday seasons, processing may take slightly longer. If that happens, we will do our best to keep you informed.

4. Transit Time

After your order has shipped, transit time is 5 to 8 business days, depending on your location and the carrier’s delivery schedule.

5. Total Estimated Delivery Time

Your total delivery time is 6 to 10 business days, which includes processing time and transit time.

Example: An order placed on Monday at 2:00 PM ET is processed within 1 to 2 business days and ships by Wednesday. With 5 to 8 business days in transit, it is expected to arrive between the following Tuesday and the Friday of the week after.

Please note that these are estimates, not guarantees. Carrier delays, severe weather, high shipping volumes, holidays, or other events beyond our control may cause your package to arrive later than expected.

6. Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery address. You will see the exact shipping cost before you pay, and there are no hidden fees. Any free shipping offers or minimum order requirements will be clearly displayed on our website at the time of your purchase.

7. Order Confirmation and Tracking

You will receive an order confirmation email right after you place your order.

When your order ships, you will receive a shipping confirmation email with a tracking number and tracking link.

Tracking information may take up to 24 to 48 hours to update after your shipping confirmation.

8. Shipping Address

Please make sure your shipping address is complete and accurate at checkout. We are not responsible for orders delivered to an incorrect or incomplete address entered by the customer. If you need to update your address, please contact us right away. Address changes can only be made within the 24-hour order cancellation window and before your order is processed. See the Cancelled Orders section of our Refund & Return Policy for details.

If a package is returned to us because of an incorrect address or because it was unclaimed, we will contact you to arrange reshipment. Additional shipping charges may apply.

9. Multiple Items and Split Shipments

If your order contains more than one item, it may ship in separate packages, depending on product availability or packing needs. Each shipment will have its own tracking number. You will not be charged extra shipping for split shipments that we choose to make.

10. Delayed Orders

If your order has not arrived within 10 business days of the date you placed it, please check your tracking information first, then contact us at support@styllixo.shop or +1 (201) 987-6562 with your order number. We will contact the carrier and help resolve the issue.

11. Lost, Stolen, or Undelivered Packages

If your tracking shows that your package was delivered but you did not receive it, please:

  • Check around your delivery area, such as porches, mailboxes, garages, or with neighbors
  • Check with other household members
  • Contact us within 7 days of the delivery date shown in your tracking

We will work with the carrier to investigate. If the package is confirmed lost, we will send a replacement or issue a refund.

12. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will send a replacement or issue a full refund. See our Refund & Return Policy for full details.

13. Holidays and Peak Seasons

We are closed for processing and shipping on major US holidays. During holiday seasons and sales events, orders may take longer to process and carriers may experience delays. We recommend ordering early for time-sensitive purchases.

14. Returns

Information about returning items is available in our Refund & Return Policy. Return shipping instructions will be provided by our team once you contact us.

15. Changes to This Policy

We may update this Shipping Policy from time to time. The “Last updated” date at the top shows when it was last revised.

16. Contact Us

If you have any questions about this Shipping Policy, please reach out:

  • Store name: Styllixo
  • Website: https://www.styllixo.shop/
  • Address: 1001 Springfield Ave, Irvington, NJ 07111, USA
  • Phone: +1 (201) 987-6562
  • Email: support@styllixo.shop
  • Contact form: available on our website
  • Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM (ET)
  • Response time: Our customer service team answers all inquiries within 24 hours.